Assist - Workspace ONE26.08.00.1872 - Google Play
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Publisher Description
Workspace ONE Assist
When IT issues arise, Workspace ONE Assist enables help desk staff to securely connect to your device and remotely assist you with device tasks and issues, so you can stay focused on what matters most. With Workspace ONE Assist, you have full control over your privacy. Each remote support session requires your acceptance before your screen is shared and can be paused or ended at any time.
To use Workspace ONE Assist, your device must be enrolled in Workspace ONE Unified Endpoint Management (UEM). Specific devices may also require a manufacturer-specific Workspace ONE Assist service app or use the accessibility service to enable remote control. In order to use the accessibility service on your device, Workspace ONE Assist will request additional permissions each time the service is enabled. Contact your IT administrator for more information.
About Assist - Workspace ONE
The company that develops Assist - Workspace ONE is Omnissa. The latest version released by its developer is 26.08.00.1872.
To install Assist - Workspace ONE on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-08-22 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Assist - Workspace ONE as malware as malware if the download link to com.airwatch.rm.agent.cloud is broken.
How to install Assist - Workspace ONE on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Assist - Workspace ONE is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Assist - Workspace ONE will be shown. Click on Accept to continue the process.
- Assist - Workspace ONE will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
Program Details
System requirements
Download information
Pricing
Version History
version 26.08.00.1872
posted on 2026-08-22
Bug Fixes
version 25.11.02.1403
posted on 2026-02-20
AET-22948 Addressed backward compatibility for 2408 UEM Console.
In this release, we are excited to announce that the Assist agent is now Direct Boot aware, enabling admins and support personnel to initiate remote Assist sessions on devices immediately after a reboot, even while the device remains locked. Previously, devices in this state could not be accessed remotely until the screen was unlocked.
version 25.11.01.1376
posted on 2026-01-30
In this release, we are excited to announce that the Assist agent is now Direct Boot aware, enabling admins and support personnel to initiate remote Assist sessions on devices immediately after a reboot, even while the device remains locked. Previously, devices in this state could not be accessed remotely until the screen was unlocked.
version
posted on 2025-12-05
version 25.06.00.1129
posted on 2025-07-18
*Support for App Config*
In this release, we are excited to introduce a new App Config option in Assist that allows organizations to enforce permissions like Accessibility and Draw Over Apps. If enabled, sessions will automatically terminate if the required permissions aren’t granted. Admins will receive real-time notifications in the console. If not configured, Assist will continue to work as usual.
version 24.11.00.739
posted on 2024-12-16
• Branding Update: App now features a new logo and splash screens as part of our transition to Omnissa.
version 24.08.00.652
posted on 2024-12-09
• Improving Admin Experience with Real-Time Alerts and Feedback
• Support for Android 15
• Bug fixes
version 24.03.00.04
posted on 2024-04-10
• Reduced latency and improved real-time streaming experience for Android devices.
• Troubleshooting module for Android
• Bug fixes
version 23.10.00.05
posted on 2023-11-01
• Support for dynamic shortcuts to Work Profile applications from the Assist console
• Support for Remote View Only in Android Unattended mode
• Bug fixes
version 23.02.00.05
posted on 2023-03-28
• Implemented VP8 Encoding to enhance video streaming performance in Android devices.
• Support for Remote Control in Motorola LEX 11 devices (Android 11 or higher) with Motorola APIs.
• Support for viewing and controlling external monitors connected to Zebra devices using the Workstation Connect Cradle or Connect Hub.
Disclaimer
Official Google Play Link
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