About Assist for Workspace ONE
When IT issues arise, VMware Workspace ONE Assist enables help desk staff to securely connect to your device and remotely assist you with device tasks and issues, so you can stay focused on what matters most. With...
When IT issues arise, VMware Workspace ONE Assist enables help desk staff to securely connect to your device and remotely assist you with device tasks and issues, so you can stay focused on what matters most. With Workspace ONE Assist, you have full control over your privacy. Each remote support session requires your acceptance before your screen is shared and can be paused or ended at any time.
To use Workspace ONE Assist, your device must be enrolled in VMware Workspace ONE Unified Endpoint Management (UEM). Specific devices may also require a manufacturer-specific Workspace ONE Assist service app or use the accessibility service to enable remote control. In order to use the accessibility service on your device, Workspace ONE Assist will request additional permissions each time the service is enabled. Contact your IT administrator for more information.
Previous Versions
Here you can find the changelog of Assist for Workspace ONE since it was posted on our website on 2019-07-22 14:06:27.
The latest version is 23.10.00.05 and it was updated on 2024-04-01 20:41:34. See below the changes in each version.
Assist for Workspace ONE version 23.10.00.05
Updated At: 2023-11-01
Changes: • Support for dynamic shortcuts to Work Profile applications from the Assist console
• Support for Remote View Only in Android Unattended mode
• Bug fixes
Assist for Workspace ONE version 23.02.00.05
Updated At: 2023-03-28
Changes: • Implemented VP8 Encoding to enhance video streaming performance in Android devices.
• Support for Remote Control in Motorola LEX 11 devices (Android 11 or higher) with Motorola APIs.
• Support for viewing and controlling external monitors connected to Zebra devices using the Workstation Connect Cradle or Connect Hub.
Assist for Workspace ONE version 22.03.00.04
Updated At: 2022-03-02
Changes: Support for remote control on devices running Android OS version 12.x
Assist for Workspace ONE version 21.09.00.23
Updated At: 2021-09-30
Changes: . Remote Control using Accessibility permissions: A separate OEM specific service application is not needed for Remote Control on Assist
. Updated terms and conditions verbiage on PIN entry screen
. Security Enhancements
Assist for Workspace ONE version 21.03.00.10
Updated At: 2021-03-30
Changes: . Support for Scoped Storage on Android 11 devices - Workspace ONE Assist now supports access to all files within the device via the File Manager functionality.
. Security Enhancements
Assist for Workspace ONE version 20.11.00.10
Updated At: 2020-11-23
Changes: . Chat within Assist Sessions: To facilitate better communication during an Assist session, Workspace ONE Assist is introducing Chat.
. Enhanced Reliability of Session Initiation: To improve the reliability of connection establishment on Assist sessions, a direct notification channel is being introduced between the Assist server and Assist agent on the remote device.
. Workspace ONE Assist is introducing support for Android 11.
. Support for the new COPE mode on Android 11
Assist for Workspace ONE version 20.07
Updated At: 2020-08-01
Changes: Activity Logs will be available to the end user from within the Assist app. These logs will provide the end user full visibility into the File actions performed via the File Manager and the Commands executed via Command-line by the IT Admin. The Logs captured will include information such as Date, Timestamp and Action performed.
Assist for Workspace ONE version 20.03
Updated At: 2020-03-27
Changes: . Assist app UI now displays In Session Tools and their status
. On-Screen Menu added to Pause and Disconnect session
. Pause/disconnect button relocated from notification panel to App UI
. User permissions required when device screen is recorded or screenshot is captured
. On-screen notification added when screen is recorded or screenshot is captured
Assist for Workspace ONE version 5.3
Updated At: 2019-11-13
Changes: . Support for Android Q
. Support for Remote View ONLY with Incremental Permissions to preserve user trust
o Ability to restrict admins to View only sessions based on the permissions granted in the admin roles
o Ability to start a session as a View only session and request for screen control from the end user
o Ability to revoke control by the end user during an active session
Assist for Workspace ONE version 5.2
Updated At: 2019-08-20
Changes: . Extended support for AE enrolled BYO devices
o Updates Target API level to 28
o Updates to Client Certificate
. Enhanced Privacy and Security control
o Prevention of unattended remote access on personally owned devices
o PIN entry authentication
. Support for an On-Screen Virtual Keyboard
Disclaimer
Official Google Play Link
We do not host Assist for Workspace ONE on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for Assist for Workspace ONE is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
